FAQ's

Do you accept small orders?


We accept all orders, regardless of size. A $14.00 order will be handled the same way a $400 or $4000 order is and we appreciate them all.


Do you sell wholesale?


We have a single price list for all our customers. We do sell direct to the public, but our main business is to lighting designers, restorers and builders.


For those businesses in the chandelier/lighting trade, we do have a wholesale division which has a few requirements to qualify: 1. Must have a tax resale #; 2. Initial $500 order; 3. Subsequent order minimum of $50. If you wish to apply for wholesale status, please email orders@igmor.com with your request or any questions.

What are your shipping times?


For in stock items, we do our very best to ship all orders within 3-5 business days after your order is placed. If there is a delay or if any items on your order are unable to be fulfilled, we will notify you via email. See Terms and Conditions for more information on shipping times, shipping methods and backorder policies. 

Is the top bead or jewel head & pin included in the measurement?


No, the prism bead or jewel head along with the head pin adds approximately 1" to 1-1/2" to the stated prism length. Larger prisms typically need a larger top bead, therefore, the overall hanging length will be longer than a smaller prism.

Are the top bead or jewel head & pin included in the price?


Yes, if the image of the prism is shown with bead or jewel head and head pin, it is included in the prices stated.

Do you guarantee and exact match from order to order?


When ordering parts, we do NOT guarantee an exact match if you are to reorder in the future. We use multiple sources for production of our products so there may be slight variations. In general, the items are very similar as represented in photos, however there may be slight variations.

Return & Cancelation Policy:


See Terms and conditions page.

Back Orders:


See Terms and Conditions

Product Line:


We are always interested in adding products. If you know of something we should add or if you are a manufacturer who stumbled upon our site and have products you think we should have, we'd love to hear from you! We are adding new products at least monthly, sometimes daily and always looking for more interesting items.

Our Products:


Our chandelier parts may vary slightly from those photographed. Occasionally production methods or alterations from our suppliers will cause our products to vary ever so slightly. If you need exact specifications on any product please call us at (218) 737-0134.


If you have questions please feel free to contact us. We also have a variety of articles on lighting topics in our Blog.

Send us a Message

Reach out with any questions you have may have! Whether it be your order, product questions, or all things Chandeliers, we will be sure to do our best to provide the best answers.